Llach Pagès, Josep (Date of defense: 2010-02-02)
La present tesi doctoral és un recull de cinc articles científics que analitzen l'ús d'innovacions dins l'àmbit manufacturer. Entenent el concepte innovació en un sentit ampli, no només tecnològic. La ...
Perpiña Blanch, Laura (Date of defense: 2018-01-12)
This doctoral thesis explores the perception of tourism destinations though two major lines of research, destination image and risk perception, by a compendium of publications. The first article compares ...
March Amengual, Jaume Miquel (Date of defense: 2011-06-03)
In this thesis a review of the state of the art on empowerment is found. A proposal is put forward for a model of the effective variables of empowerment, a new theoretical model that provides a distinct ...
Lin, Jiayi (Date of defense: 2017-12-15)
This dissertation aims to understand the food consuming behaviours of international tourists in their long-haul travel. This thesis is presented as a compendium of publications, which the first one ...
Escobar Rivera, Dalilis (Date of defense: 2019-05-24)
The objective of the present dissertation is to empirically identify customer delight in customer’s most memorable experiences in the context of tourism services. Specifically, the aim of the present ...
Specht, Jan (Date of defense: 2013-01-25)
Architecture forms an inherent part of urban tourism. Nevertheless, so far little research has been carried out regarding the interdependencies between urban tourism and architecture in general, as well ...
Allur Aranburu, Erlantz (Date of defense: 2014-09-30)
This paper summarises the research work carried out under the title "Analysis of organisational internalisation of the principal standards and models of quality management and excellence". It is a ...
Petnji Yaya, Luc Honoré (Date of defense: 2012-07-27)
This thesis investigates whether ISO 9001 certification by banks affects customers’ perceptions of e-service quality and recovery (and hence customer satisfaction, value and loyalty) in online banking ...
Presas i Maynegre, Pilar (Date of defense: 2014-01-31)
The family firm have the ability to generate a competitive advantage which lies on the nature of its resources and capabilities arising from the interaction between family and business, known as familiness. ...
Simon i Villar, Alexandra (Date of defense: 2012-07-27)
The main objective of the present dissertation is to empirically study the integration of management systems (MSs). Specifically, we aim to investigate how organizations carry out the integration process, ...