Mir Mauri, Moisès (Date of defense: 2018-03-16)
The present doctoral thesis studies the Spanish standard for Innovation management “UNE 166002 R&D&I management system requirements”, from two complementary perspectives. The first, eminently exploratory, ...
Cots, Santi (Date of defense: 2015-04-21)
La present tesi aborda l’estudi de la difusió a escala global, així com l’impacte que està tenint la norma ISO 20000 a les organitzacions que la utilitzen. Aquesta norma pren una forma similar a la dels ...
Martínez Rodríguez, Joaquim (Date of defense: 2014-05-30)
This thesis includes a review of how the information technology is used at present in the hotels, as well as the functionality expected from the hotels information systems. We compare these systems ...