Molina Rodríguez, Jesús (Date of defense: 2017-07-11)
The general objective of this thesis is to analyze if there is emotional labor in the tourism sector, as well as to study its possible causes and consequences. This general aim is concretized in three ...
Llaneza Hesse, Catalina (Date of defense: 2023-12-19)
This dissertation evaluates the pandemic's impact on three coexisting urban rental markets: traditional long-term rentals (LTR), short-term rentals (STR) primarily catering to tourists, and seasonal ...