Browsing Institut de Recerca en Turisme (INSETUR) by Subject "00"

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Defining the effect of service quality measurement on service design procedures: mixed methods analysis of four performing arts festivals in Catalonia, Spain

Arévalo-Montealegre, Camilo (Date of defense: 2023-01-23)

Evidence suggests that customer satisfaction relates directly to engagement, loyalty, and wordof- mouth. Moreover, a growing body of literature in the cultural tourism sector recognises the importance of guaranteeing ...

La formación en patrimonio cultural en los estudios de Grado en Turismo. El caso de los estudiantes de Barcelona

Molero Mateo, Sonia (Date of defense: 2019-12-17)

The purpose pursued with this study is that future graduates develop the skills and professional abilities that the sector requires. Human capital is considered as a key element in the tourism system. It reveals, however, ...

Mitjans digitals i públics escènics. La relació entre el públic i el producte cultural a través de la xarxa. Cas d'estudi: Festival Temporada Alta

Baraut, Ingrid (Date of defense: 2017-07-26)

The aim is to determine how the media environment affects the way in which live performance is received, distributed, and participated in. Based particularly on media and cultural convergence, the study analyses contemporary ...